Last updated: October 6, 2026

At Mellow Objects, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit mellowobjects.com, place an order, contact us, or otherwise interact with our store.

Mellow Objects is operated by Byron Bay Group LLC.

Information We Collect

When you use our website, we may collect information such as:

• Your name
• Email address
• Billing and shipping address
• Phone number
• Order and purchase information
• Payment-related information
• IP address
• Browser and device information
• Website activity and interactions
• Information you provide when contacting customer support

Payment information is generally processed securely by our payment providers. We do not directly store your complete credit or debit card details.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Send order confirmations and tracking updates
• Provide customer support
• Process returns and refunds
• Detect or prevent fraud
• Improve our website, products, and customer experience
• Measure the effectiveness of our advertising
• Send marketing emails or messages where you have consented to receive them
• Comply with legal and regulatory requirements

Shipping and Fulfillment Partners

To fulfill your order, we may share necessary information such as your name, shipping address, phone number, and order details with our fulfillment, logistics, and shipping partners.

We only share information reasonably necessary to process and deliver your order.

Advertising and Analytics

We may use services provided by companies such as Meta, Google, Shopify, and other analytics or advertising providers.

These services may use cookies, pixels, or similar technologies to understand how visitors use our website and to measure or personalize advertising.

Depending on your location, you may have the ability to opt out of certain forms of targeted advertising.

Cookies

Mellow Objects uses cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Maintain your shopping cart
• Understand website traffic
• Improve site performance
• Measure advertising effectiveness

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our emails or marketing communications, we may send you product updates, promotions, and other Mellow Objects news.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Transactional messages relating to an order may still be sent even if you unsubscribe from marketing.

How We Share Information

We may share personal information with trusted service providers that help us operate our business, including:

• Ecommerce platform providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Analytics providers
• Advertising platforms
• Fraud prevention providers

We may also disclose information where required by law or where reasonably necessary to protect our rights, customers, or business.

We do not sell your personal information for money.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Request information about how your data is used or shared
• Opt out of certain targeted advertising where applicable

To make a privacy request, contact us at:

[support@mellowobjects.store]

We may need to verify your identity before completing certain requests.

Children’s Privacy

Mellow Objects is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our business, services, or legal obligations.

The latest version will always be posted on this page.

Contact

For privacy-related questions, contact:

Mellow Objects
Operated by Byron Bay Group LLC
Email: [support@mellowobjects.store]