Terms

Terms of Service

Last updated: October 6, 2026

These Terms of Service govern your use of mellowobjects.com and purchases made through Mellow Objects.

By accessing our website or placing an order, you agree to these Terms.

About Mellow Objects

Mellow Objects is an online retailer of design-led lighting and home objects.

Mellow Objects is operated by Byron Bay Group LLC.

Online Store

You must provide accurate and complete information when placing an order.

You agree not to use our products or website for unlawful purposes or in violation of applicable laws.

We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, or misuse of our website.

Product Information

We make reasonable efforts to display our products, colors, dimensions, specifications, and photographs accurately.

However, colors may appear slightly different depending on your screen, lighting, photography, and manufacturing variation.

Small differences in finish, glass, texture, color, or other characteristics may occur between individual products.

Prices

All prices shown on our website are listed in the currency displayed at checkout.

Prices, promotions, and discount codes may change at any time without notice.

Discount codes:

May have expiration dates
May be limited to certain products
May not be combinable with other offers
May be withdrawn or modified at our discretion

The price displayed at checkout is the final product price applicable to your order, excluding any taxes or charges disclosed separately.

Orders

After placing an order, you should receive an order confirmation.

An order confirmation does not necessarily mean that your order has been accepted for fulfillment.

We reserve the right to cancel an order if:

A product is unavailable
There is an obvious pricing or listing error
Payment cannot be verified
Fraud or unauthorized activity is suspected
We are unable to deliver to the address provided

If we cancel an order after payment has been captured, the applicable amount will be refunded.

Shipping

Shipping estimates are provided in good faith but are not guaranteed delivery dates.

Delivery may occasionally be affected by:

Carrier delays
Customs processing
Weather
Holidays
High shipping volumes
Incorrect address information
Events outside our reasonable control

For complete information, please refer to our Shipping information or Support page.

Incorrect Shipping Addresses

Customers are responsible for entering an accurate shipping address.

If you notice an error, contact us as soon as possible.

Once an order has entered fulfillment or been shipped, we may not be able to change its destination.

Mellow Objects is not responsible for packages delivered to an incorrectly entered address when the information provided by the customer was inaccurate.

Returns and Refunds

Returns and refunds are governed by our Returns Policy, which forms part of these Terms.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us promptly and include photographs showing the issue.

We will review the situation and provide an appropriate resolution in accordance with our Returns Policy.

Product Safety

Products should only be used according to their intended purpose and applicable instructions.

Lighting products should be kept away from water and used with compatible electrical equipment.

Customers are responsible for following applicable care and safety instructions.

Intellectual Property

The Mellow Objects name, branding, website design, photographs, written content, graphics, and other original website materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our content without permission.

Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping services, social networks, analytics providers, and ecommerce technologies.

We are not responsible for the independent practices or content of third-party services.

Disclaimer

We make reasonable efforts to keep our website accurate and available.

However, the website and its content are provided on an “as available” basis to the extent permitted by law.

We do not guarantee uninterrupted access to the website or that every error will immediately be corrected.

Limitation of Liability

To the maximum extent permitted by applicable law, Mellow Objects and Byron Bay Group LLC will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

Governing Law

These Terms are governed by the laws applicable to Byron Bay Group LLC, subject to any mandatory consumer protection rights that apply where a customer resides.